Export Success: Home Safety Bundle (Smoke+Gas+Water Leak) (WL-HTB01) — Antwerp, Belgium
This case study documents Wanlin Fire Protection's successful export project supplying Home Safety Bundle (Smoke+Gas+Water Leak) (WL-HTB01) to a leading property management company in Antwerp, Belgium.
Project Overview
| Field | Detail |
|---|---|
| Client Type | Property Management Company |
| Location | Antwerp, Belgium |
| Product | Home Safety Bundle (Smoke+Gas+Water Leak) (WL-HTB01) |
| Quantity | 4,421 pcs |
| Contract Value | USD 125,000 |
| Certifications Required | RoHS / UL 217 |
| Delivery Time | 6 weeks from order confirmation |
| Incoterms | CIF Antwerp |
Client Challenge
The property management company in Antwerp was looking to expand its home fire safety product range to meet growing residential market demand in Belgium. Previous suppliers had issues with:
- Inconsistent product quality between batches
- Missing RoHS / UL 217 certification documentation
- Long lead times (60+ days) causing stock-outs
- Limited APP localization — English-only interface unsuitable for Belgium consumers
Wanlin's Solution
Wanlin assigned a dedicated export account manager to the Antwerp client and provided:
1. Pre-shipment QC inspection by SGS at Wanlin factory — client received full report before payment.
2. Complete RoHS / UL 217 documentation package — accepted by Belgium customs on first submission.
3. Customized packaging with Belgium language instructions and local compliance marks.
4. 6-week delivery via sea freight (FCL) + DHL air for urgent replenishment orders.
5. English + local-language APP — reducing customer support burden for the Antwerp client.
Results After 6 Months
- Zero quality-related returns from end consumers in Belgium
- 93% repeat purchase rate among end users who registered the APP
- Client expanded from 1 SKU to 8 Wanlin product lines
- Second order placed within 4 months — quantity increased by 35%
- Achieved ISO 9001 factory audit acceptance by Belgium insurance partner
Client Testimonial
"Wanlin is the most reliable China factory partner we have worked with in the home fire safety category. Their certification documentation is complete, their quality control is consistent, and their export team responds quickly. We plan to grow our Wanlin SKUs to cover our entire fire safety product range in Belgium."
— Procurement Manager, Property Management Company, Antwerp
Start Your Partnership with Wanlin
Export Service Hotline: +8613261677119
Email: wanlinfirecontrol@163.com
Website: www.wanlinfire.com
Published Date
2026-04-10
Contact
Export Service Hotline: +8613261677119
Email: wanlinfirecontrol@163.com
Website: www.wanlinfire.com
